Frequently Asked Questions
Everything you need to know about your T2 brew experience.
How long does shipping take for my tea order?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout for those who need their tea fix faster.
Are your tea bags compostable?
Yes, our plant-based tea bags are made from corn starch and are fully industrially compostable, ensuring your brew is as kind to the planet as it is to you.
What is your return policy on food products?
Due to health and safety regulations, we cannot accept returns on opened tea products. However, if your item is damaged or incorrect, please contact our support team within 30 days.
Do you offer international shipping?
We currently ship to a wide range of international destinations. Shipping costs and delivery timeframes are calculated at checkout based on your location.
How should I store my loose-leaf tea to keep it fresh?
To maintain maximum flavor and freshness, we recommend storing your tea in a cool, dry place inside an airtight container, away from direct sunlight and strong odors.
Are T2 teas gluten-free and vegan-friendly?
Most of our teas are naturally gluten-free and vegan. Please check the specific ingredients list on each product page for allergen information and dietary certifications.